How to Create and Use Passkeys Using Apple Password Manager

Important Note: Some mobile applications do not yet work with passkeys. If you use the mobile version of the Canvas Student or Faculty app, or the mobile version of the La Salle Mobile app, you will need to have the Microsoft Authenticator number matching option set up as your backup MFA method or use the Canvas or La Salle Portal web versions because your passkey will not work to access the Canvas or Portal Mobile apps.

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This guide provides step-by-step instructions for setting up an Apple Password Manager passkey. It includes device requirements, links to prepare your iPhone and the steps needed to create and use your passkey for signing-in without passwords.

Does Your Phone Support Apple Password Manager Passkeys?

Before setting up a passkey, make sure your phone is running a supported operating system.  iOS versions prior to 16 must be upgraded to support passkeys. iOS 16+ is compatible with iPhone 8, iPhone 8 Plus, and newer models. iPhone 7, 7 Plus, iPhone X, and 1st Generation SE do not support iOS 16 even though they support SMS and voice authentication.  For more information on checking passkey requirements, including AutoFill and Bluetooth, see Apple Password Manager Passkey Requirements at the end of this article.

Note: You do not need the Microsoft Authenticator App on your phone to use Apple Password Manager passkeys.

Creating an Apple Password Manager Passkey

1. Navigate to Microsoft’s mysignins Web Portal.  Open either Safari or Chrome on your iPhone and navigate to https://mysignins.microsoft.com Open web browser on phone and navigate to mysignins.microsoft.com.

2. Sign In to Your La Salle Account (If Prompted).  If you have not signed in with your phone recently, you will be prompted to authenticate.  Pro Tip: If given a choice of MFA methods, Text is your most convenient option because Microsoft displays the SMS Text code you will receive.​​​​​​​Sign in with email address, password, and MFA.

3. Navigate to the mysignins Security Info Menu.  You must access the Security Info page to create your passkey.  Tap the hamburger menu ( ☰ ) in the upper left corner, tap the drop-down arrow next to My Account, tap Security Info, and then tap in the area at the right side of your screen to display the Security Info menu.​​​​​​​​​​​​​​Navigate to Security Info Page

4. Confirm Your Identity (If Prompted).  If you were not prompted for username, password and MFA in Step 7, you will now be prompted to verify your identity before you can access the Security Info menu.  Pro Tip: If given a choice of MFA methods, Text is your most convenient option because Microsoft will display the SMS Text code you received.​​​​​​​If prompted, enter password and MFA.

5. Add the Passkey MFA Method.  Tap Add sign-in method.  Tap Passkey (not Passkey in Microsoft Authenticator) in the list of options. Then tap Next. (If the Next button fails to appear, tap the Other options link.)​​​​​​​Add passkey method.

6. Save Your Passkey to Your Phone.  Tap Next, then save your new passkey to your phone with Face or Fingerprint ID or Your PIN. ​​​​​​​ ​​​​​​​Secure the new passkey with Face ID, Touch ID, or PIN.

7. Finish Creating Your Passkey.  Tap Next to accept the name “iCloud Keychain”. Then tap Done to complete the Passkey creation process.  (Changing the passkey’s name is not recommended.)

Name your new passkey to finish creating the passkey.

Visiting a La Salle Web Site on Your Phone

1. Open your phone’s web browser, navigate to the La Salle site you want to access.  Depending on your browser history, you will see either  Sign-in options,  Use your face, fingerprint, PIN or security key,  or Face, fingerprint, PIN or security key.  Tap the option you see displayed. Note: you do not need to type your email address or password.​​​​​​​Sign In Options to Select Passkey.

2. Use your passkey to authenticate by scanning your face, touching your fingerprint reader or entering your PIN.

Sign in with Face ID, Touch ID or Device PIN

Visiting a La Salle Web Site on a Windows PC or a Lab or Classroom Macintosh Computer

1. Open the computer’s web browser, navigate to the La Salle site you want to access.  Depending on your browser history and whether this is a shared computer, you will see either  Sign-in options,  Use your face, fingerprint, PIN or security key,  or Face, fingerprint, PIN or security key.  Click the option you see displayed. Note: you do not need to type your email address or password.​​​​​​​Sign in Options to Select Your Passkey

2. Click on iPhone, iPad or Android device on the computer.

Select a Passkey on Your iPhone or iPad3. If you see a warning that Bluetooth is off on the computer, click Turn on Bluetooth to activate Bluetooth during this passkey authentication.  Note: While security researchers report that Bluetooth slightly increases the risk of compromise, if you see the Turn on Bluetooth message, you can configure your personal computer so that Bluetooth is permanently activated.Turn on Bluetooth4. When the QR code appears on the computer’s monitor, turn on your iPhone’s camera and scan the QR code.

Open camera app when QR code appears.5. If your iPhone displays Sign in with a passkey to confirm that the QR code is a passkey authentication request, tap Sign-in with a passkey.
Warning: If your iPhone indicates that the QR code is a website link, downloads software, or has any other purpose other than a passkey request DO NOT authorize the activity.Tap 'Sign in with passkey' button or cancel if another message appears.

6. Your iPhone will connect to the computer with Bluetooth.  When the Sign In prompt appears on your iPhone, use your phone’s passkey to authenticate by scanning your face, touching your fingerprint reader or entering your PIN.

Allow access to passkey with Face ID, Touch ID or device PIN.

Managing Passkeys on Your iPhone

If you have iOS version 18 or later, your phone includes a Password App that allows you to view or delete the passkeys in your iCloud keychain.​​​​​​​

Viewing passkey in Apple Password Manager.​​​​​​​​​​​​​​

Apple Password Manager Passkey Requirements

1. Verify the iOS Version. iOS versions prior to 16 must be upgraded to support passkeys. iOS 16+ is compatible with iPhone 8, iPhone 8 Plus, and newer models. iPhone 7, 7 Plus, iPhone X, and 1st Generation SE do not support iOS 16 even though they support SMS and voice authentication. Verify the iOS version in Settings -> General -> About
Note: If you cannot upgrade to iOS 16 or greater, you should contact the IT Helpdesk to discuss alternatives.
Check iOS Version

2. Verify Face ID, Touch ID or PIN Status.  Passkeys require that you have configured Face ID, Touch ID or a passcode (PIN) and that PasswordAutoFill be enabled.  Verify your Face ID, Touch ID, or PIN configuration in Settings -> Face ID & Passcode, Settings -> Touch ID & Passcode or Passcode.  Turn on the slider for Password AutoFill, if required.​​​​​​​Check AutoFill Settings

3. Configure Access to Passkeys. Tap Settings -> General -> AutoFill Passwords and Passkeys. Verify that the sliders for AutoFill Passwords and Passkeys and Passwords are turned on.  Turn these sliders on, if necessary.​​​​​​​AutoFill and Password Settings

4. Verify Bluetooth Settings.  Using Passkeys with a Windows or Mac computer requires Bluetooth to be enabled.  Verify that Bluetooth is enabled in Settings -> Bluetooth.  Turn Bluetooth on, if required.​​​​​​​Verify Bluetooth Settings