Set up SafeConnect to Access the La Salle Network in the Residence Halls

About

What is SafeConnect?

SafeConnect is a NAC (network access and compliance tool) to help ensure that computers connected to the La Salle network are patched and have protection from malicious software. All residence hall computers accessing the La Salle network must authenticate through this system before they can access the network. Only Windows and Macintosh computers will install the SafeConnect Policy Key before accessing the Internet. Before authentication and policy key installation, Internet access will be restricted to web sites that allow you to update your computer with Windows or anti-virus updates.

What Does SafeConnect Check For?

The SafeConnect Policy Key will check if  your system meets the below requirements as per La Salle University’s acceptable use policy.

  • Authentication: Required once per academic year.
  • Policy Key: If using Windows or Mac versions 10.5 and higher and do not have policy key installed, you will not be able to access the network.
  • Windows Operating System Updates: If your Windows Operating System is not set to check for automatic system updates, a pop-up web browser warning will be issued.
  • Anti-Virus Software Installed: If anti-virus software is not detected, you will be warned and required to install anti-virus software.
  • Anti-Virus Software Up-to-Date and running: If anti-virus software is out-of-date or not running you will be warned and instructed to comply within 24 hours.
  • Peer-to-Peer: If you are running any P2P applications you will be quarantined and instructed to uninstall  them immediately. 
  • NAT/Rogue devices: La Salle University prohibits the use of NAT’d devices like personal routers, switches, or hubs. If you are using these devices you will be quarantined.

What If My System Is Out Of Compliance?

If your system has been determined to be out of compliance, a web browser will open and you will be warned/quarantined of non-compliance. Follow the links provided in the warning/quarantine messages to resolve the compliance issues. See the Steps section in this article for more information.

Environment

Personal computers in the Residence Halls

Windows Steps

  1. Connect to the “La Salle Resnet Wireless” network using your LUNA credentials. You may be prompted to enter your credentials 2-3 times.
  2. Click the “Connect” button if it appears after entering your credentials.
    Windows security alert
  3. The following message may pop up on your computer. If not, go to your web browser (Chrome, Firefox, IE, etc) and try to load a web page. You will be taken to the SafeConnect page.
    SafeConnect Important Message
  4. Refresh the page on your web browser until you see the window below. Click the “Yes” button to download SafeConnect.
    SafeConnect Welcome Page
  5. After clicking the “Yes” button, run the SafeConnect download titled “ServiceInstaller”. It will usually be located in the Downloads folder.
  6. After the SafeConnect installation finishes, re-attempt to access the Internet. If you meet all of the requirements (Anti-virus is installed and running and updated, Windows updates installed and enabled, no P2P/Torrenting programs installed), you will be able to access the Internet. If you fail any of the requirements, you will be notified with a new window that will explain the exact problem.

MAC Steps

  1. Connect to the “La Salle Resnet Wireless” network using your LUNA credentials. You may be prompted to enter your credentials 2-3 times.
  2. The following message may pop up on your computer. Close it and go to your web browser (Chrome, Firefox, IE, etc) and try to load a web page. You will be taken to the SafeConnect page.
    SafeConnect Important Message
  3. Refresh the page on your web browser until you see the window below. Click the “Yes” button to download SafeConnect.
    SafeConnect Welcome Page
  4. Click the “Yes” button to install SafeConnect. The file will be downloaded to your computer. After it finishes downloading, run the file.
  5. The installation window will pop up. Click “Continue” and go through the steps of the installation, selecting “Okay” or “Continue” and entering your Mac username and password until the installation completes successfully.
    SafeConnect Mac Install WelcomeSafeConnect Mac Install Username and Password
  6. After the SafeConnect installation finishes, re-attempt to access the Internet. If you meet all of the requirements (Anti-virus is installed and running and updated, Windows updates installed and enabled, no P2P/Torrenting programs installed), you will be able to access the Internet. If you fail any of the requirements, you will be notified with a new window that will explain the exact problem.

 

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Details

Article ID: 123552
Created
Mon 1/4/21 10:27 AM
Modified
Mon 8/23/21 2:14 PM