Portal Editor/Manager Admin Resources

For those who have a role that allows for editing or managing content in the mylasalle portal.

Video Instructions

• Basic Editing
  NOTE! Avoid copying and pasting from any source, especially Microsoft products. Formatting will carry over and in some cases can be very hard to remove. This can impact readability, web accessibility, and break the approved branded styling. It is better to type directly and format manually. If typing isn't an option due to the amount of content, make sure to past without formatting.
  
  Please read this article on how to paste without formatting.
• Editing: Deleting Entries. Remove vs. Inactive
• Usage Reporting
  To see what search terms end users are looking for to them perhaps include additional Meta Data Description tags. Also, to see how your content is being used.
• Service/Channel Announcements
  NOTE: not to be confused with Global Announcements
• Add New Service entry
• Add New Channel entry

Search Optimization Helps

If searching for a certain term or a given title is not resulting in a top result for your item, the below outlines guidelines from our vendor regarding what influences search results. You can then edit the Description, add tags (note adding tags can be visible or hidden and connect services on the Related Services tab on the entry's description page), etc to aid folks in better finding/distinguishing content.

Also note, the ranking is used when searching, not when browsing categories. The rank weight is measured based on what matches the search term(s). In addition, keep in mind that Service entry popularity also affects the order of entries on top of the ranking. 

On the other hand, when browsing categories, Services get sorted by popularity. Most popular Service entries take many things into consideration. The system has 5 different aggregate stat tables that comprise the Service entry popularity, including launches, description page views, attributes, related Services, search stats, user stats, etc.

As for the search result ranking, all of these apply to the rank: uniqueKey (the URL of the page), tag, applicationName (sub-title), title, and description.

Exact matches lead to a higher rank, more matches lead to a higher rank.

Service/Channel Icons

NOTE: All icons are being reviewed and updated. If you need a new icon for a new Service or Channel, please submit a Help Desk ticket.

Icons with the red X are the generic ones for the types of services (i.e. if it goes to a form, a website, is a video, etc). We use the “Channel” icon, currently, for all Channels. 

If a Service link goes to one of the other products, then using those icons has been employed, or could be employed. For example, forms that go to SoftDocs instead of a PDF or other form uses the eForms icon (which is the SoftDocs icon). Another common usage may be the Bro. LUWIS deep links or Banner 9 deep links where we have  used their logos instead of one of the generic ones.

One of the most common is the fold/document icon. That is used for pretty much everything that’s in the Document Library which isn’t a form or a website link.

We can add unique icons for every individual Service link. If you have a recommendation, please submit your idea via the portal Feedback tool or submit a IT Help Desk ticket.