About
When a new employee begins at La Salle University, it is the responsibility of their supervisor to ensure that any Information Technology needs are requested. IT does not receive automatic notifications of new hires, and depends on the hiring department to provide the information.
Before the Employee's Start Date (2-4 weeks in advance)
If your new employee is in an existing but vacated position, they are expected to use the same computer as the person who vacated the position. Submit a support ticket at least 2-4 weeks in advance of their start date so that the computer can be re-imaged and configured.
First Day
Once the employee has a LUNA account (generally on the 1st day of employment, once HR has activated the new employee), the supervisor should assist the new employee with any access needs for the position:
- Activating their LUNA account
- Checking email
- Set up phone preferences, voicemail, and add to call queues
First Week
- Assist the new employee with completing the access request forms for the following (If applicable for the position type):