About
Web browsers routinely save temporary files and other data for websites to your computer. This process can improve the performance of accessing websites, but sometimes this can cause a website to function incorrectly on your computer if something has changed. Clearing the cache and cookies from a web browser is an important first-step for almost all troubleshooting for website issues. Occasionally it becomes necessary to clear all of the cookies, cached content, and other data that has accumulated in your web browser to fix the problem.
Environment
Please select your browser from the list below and follow the manufacturers instructions to clear your settings.
Shortcut
If you are using Chrome, Edge, Internet Explorer, or Firefox you can quickly clear your cache with a keyboard shortcut. While in your browser, press the following command Ctrl + Shift + Delete simultaneously on the keyboard. For Safari, press Command + Option + E.
When clearing your cache it is important to close/quit the browser and restart it before trying to access any websites.
Instructions
Google Chrome
https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Safari
https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac
Microsoft Edge
https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4
Internet Explorer
https://support.microsoft.com/en-us/topic/view-and-delete-your-browsing-history-in-internet-explorer-098ffe52-5ac9-a449-c296-c735c32c8678
Mozilla Firefox
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache