Wall Street Journal

Issues with Google Chrome

If you are using Chrome and experience an error when logging in the first time (i.e. you are able to log in but get a blank error page), make sure Chrome is fully update to date. You may also need to clear your cache.

Update Chrome

How to Update Google Chrome

To update Google Chrome:

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click Help and then About Google Chrome.
  4. Click Update Google Chrome.
    • Important: If you can't find this button, you're on the latest version.
  5. Click Relaunch.

The browser saves your opened tabs and windows and reopens them automatically when it restarts. Your Incognito windows won't reopen when Chrome restarts. 

Clear Cache in Chrome

Best to make sure to clear cache for "All time" and not just recent. You only need to do this if updating Chrome failed to resolve the error.

How to clear cache in Chrome

Details

Article ID: 152270
Created
Mon 11/28/22 9:43 AM
Modified
Mon 11/28/22 11:22 AM