There are several steps you can take to resolve your WiFi connectivity issues.
Check Network Credentials
- Ensure that the correct La Salle username and password are being entered when prompted to sign in to the WiFi.
Note: DO NOT enter your La Salle email address.
Verify Network Availability
- Ensure that the device is within range of the WiFi.
- Check to see if others devices are able to connect to the WiFi.
Forget the WiFi and Restart Device
- Click on the WiFi network you are having difficulty with and select Forget This Network.
(Sample picture of iOS device)
- If asked to click Forget, select Forget.
(Sample picture of iOS device)
- After forgetting the network, restart your device by shutting down the device.
- After a few moments, turn your device on.
- Login again with your La Salle credentials to the WiFi.
Note: If prompted to trust the network, select trust.
(Sample picture of iOS device)
If you are still having WiFi connectivity issues after following the steps above, contact La Salle University's Helpdesk for further assistance. Provide details about the specific error message or any troubleshooting steps already taken for faster resolution.