Wireless Network Options and Troubleshooting- Which network should I connect to?

Wireless Network Options- Which network should I connect to?

There are several wireless networks serving the campus community. Please review the list below to ensure you are connecting to the right network.

SSID Location Who can use it? How to log in
eduroam Campus-wide All active students, faculty, staff, affiliates

Visiting Guests with an existing eduroam account from another institution
La Salle email address and LUNA password

Visiting Guests use their home university's email and credentials
La Salle 
Wireless
Academic and Administrative Buildings All active students, faculty, staff, affiliates LUNA username (e.g., studenta1) and LUNA password
La Salle Resnet 
Wireless
Residence Halls All active students, faculty, staff, affiliates LUNA username (e.g., studenta1) and LUNA password
La Salle 
Media Devices
Residence Halls For gaming systems, smart TVs, and other media devices used in the Residence Halls.
Do not use this network for computers or cell phones.
Register with a code provided by Help Desk
La Salle Guest Academic and Administrative Buildings 24-hour access for on-campus guests Requires registration process with non-La Salle email address

Wi-Fi Troubleshooting

Check Network Credentials

Ensure that the correct La Salle LUNA username (e.g., studenta1) and password are being entered when prompted to sign in to La Salle Wireless or Resnet Wireless.

If you are sure that you are using the correct LUNA username and password, but you are still unable to log in, reset your password because it may have expired.

If you have recently changed your password you will need to forget and re-add all La Salle networks on all of your devices. After forgetting the networks, restart your device.  

Getting Disconnected

Follow the instructions below to Forget all La Salle networks on your device and reconnect. Forgetting the networks will clear out any old settings and account information saved on your device.

Forget ALL La Salle Networks and Re-connect

When re-connecting, only connect to the network(s) that you need. Review the list of SSIDs in the section above.

1. Go to your wireless settings, select a La Salle network saved on your device, and choose Forget This Network. 

(Sample picture of iOS device)

2. If asked to click Forget, select Forget. 

(Sample picture of iOS device)

3. Repeat the steps to Forget ALL other La Salle networks saved on your device (including Guest).

4. Restart your device by shutting down the device

5. After a few moments, turn your device back on. 

6. Re-connect to the network with your La Salle credentials
Note: If prompted to trust the network, select Trust. 

(Sample picture of iOS device)

 

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