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Printing FAQ
What is Papercut?
PaperCut is a print management utility that will help La Salle University reduce its print costs and environmental impact. Papercut allows students, staff, and faculty to print from any device to any printer on campus
Do I need my ID Card with me to print, copy and scan?
Yes. You can also print using your LUNA credentials.
Can I print using my own paper?
We do not recommend that you use your own paper. It may cause paper jams.
Can I print from my personal laptop computer?
Yes. To print from your personal computers see the instructions above.
What should I do if my La Salle ID card is lost or stolen?
Report a stolen or lost ID card to Campus Safety immediately. Even without your ID card, you can still print to any device on campus using your LUNA credentials.
How long does a print job remain in my queue before is being purged?
Your document will be available to print for 2 hours after you send it to the print queue.
Who do I contact for printing support, such as a paper jam, or other printer error?
Contact the IT Helpdesk using this link.
How is toner managed?
Toner is managed by the IT helpdesk.
How is paper managed?
Paper for student printers is supplied by the IT Helpdesk. The paper supply for staff department printers is managed by each department.
Can I keep using my personal printer at work?
You may not use a personal printer on campus. The features and power configurations of your personal printer may not be compatible with the university network.