Summary
Recent tickets suggest that many users are having trouble on Canvas, specifically they are having trouble seeing their classes on the dashboard when using the webpage software. A simple solution to this problem is to have users install Chrome onto their laptops and allow them to use it as their browser over safari when using Canvas.
Body
How to install Chrome
Windows
- Download the installation file.
- If prompted, click Run or Save.
- If you choose Save, to start installation, either:
- Double-click the download.
- Click Open file.
- If you're asked, "Do you want to allow this app to make changes to your device," click Yes.
- Start Chrome:
- Windows 7: A Chrome window opens once everything is done.
- Windows 8 & 8.1: A welcome dialog appears. Click Next to select your default browser.
- Windows 10 & 11: A Chrome window opens after everything is done. You can make Chrome your default browser.
Mac
- Download the installation file.
- Open the file called "googlechrome.dmg."
- In the window that opens, find Chrome
.
- Drag Chrome to the Applications folder.
- You might be asked to enter the admin password.
- If you don't know the admin password, drag Chrome to a place on your computer where you can make edits, like your desktop.
- Open Chrome.
- Open Finder.
- In the sidebar, to the right of Google Chrome, click Eject
.
System requirements to use Chrome
Windows
To use Chrome on Windows, you'll need:
- Windows 7, Windows 8, Windows 8.1, Windows 10 or later
- An Intel Pentium 4 processor or later that's SSE3 capable
Mac
To use Chrome on Mac, you'll need:
- macOS High Sierra 10.13 and up