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About
When you are traveling and your phone doesn't have cell service you can still use your Microsoft Authenticator app for MFA.
Steps
- Make sure you have set up Microsoft Authenticator as your default authentication method before you leave.
- When you are traveling and need to authenticate, open the Microsoft Authenticator app and select your La Salle account. A six-digit one-time password code will be displayed. This code is time-based and is valid for 30 seconds.
- When you are trying to log in, select "I can't use my Microsoft Authenticator app right now."
- Then choose "Use a verification code from my mobile app."
- Enter the six-digit code provided on your device to complete the authentication process.