HESI Elsevier Secure Browser Instructions

About

The new Elsevier Secure Browser has been updated (July 2024) with a major security enhancement for HESI exams. The Elsevier Secure Browser will provide enhanced testing security while students are taking HESI exams. Follow the steps below for the steps on downloading and preparing a testing device.

System Requirements

Steps

1. Navigate to https://evolve.elsevier.com/education/training/elsevier-secure-browser-faculty-guide/. When prompted, select Accept all cookies. 
   
    
2. Scroll down to the subheader labeled How to Prepare. Click on the blue hyperlink labeled THIS LINK.
   
    
3. You will be prompted to enter enable pop-ups. To do this, click the pop-up button in the top right corner > Always allow... > Done. Refresh the page when you are finished. 
   
   
   If successfully, you will receive a pop up that states Pop-ups enabled! Close the window when finished. 
   
    
4. Click on the blue Download compatibility check button. 
   
   
   When it is finished downloading, Click on the recently downloaded file, Elsevier Secure Browser.application.
   
   
   The application should display that the Elsevier Secure Browser has been successfully installed. Click OK.
   
    
5. Return to the previously opened window and select Check Compatibility. 
   
    
6. Your display will turn white and will start the compatibility check. Wait for the test to finish. If your Operating System and Connectivy have passed the test, select Start Mock Exam. 
   
    
7. When prompted, select the Remind Me Later button. This may pop up twice, so select Remind Me Later for both instances. 
   
    
8. Start answering the questions, and when you've completed each one, select Submit and Continue. This process helps familiarize you with how the exam software functions.
   
9. When you are finished, click on the Exit button on the top right hand corner. 
   
   
   Select Yes to confirm.
   

Frequently Asked Questions

Q: Can the browser be installed for multiple users or user profiles at once?
A: Windows – At this time, the ClickOnce installer is only designed to install for one user at a time (the user doing the install).
     Mac – The Mac application can be deployed through MDMs however, the App needs to be distributed in the zip container in order to maintain the extended attributes.

Q: Can the browser be installed as an administrator?
A: Windows – The browser can be installed with admin rights, but it is not required. However, ClickOnce requires the user’s profile to be the one used at the time of the install.
     Mac – Yes

Q: Can the secure browser be opened directly from the device’s desktop? 
A: Windows – The secure browser can not be opened directly from the desktop and if attempted it will automatically close due to the lack of a designated URL. To successfully launch the secure browser, it must be accessed via the “Check Compatibility” link or “Begin” exam button on the HESI NG site.
     Mac – When opened from the desktop, the secure browser will display a generic message stating the application is successfully set up. For a full system check, mock exam, or HESI exam, you must launch the browser via the “Check Compatibility” link or “Begin” exam button on the HESI NG site.

For more information, visit https://evolve.elsevier.com/studentlife/training/elsevier-secure-browser/.