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About
TouchNet is the electronic billing system that allows students and authorized users access to view bills, make payments, and manage their student account. This article provides a step-by-step guide for authorized parents or guardians to reset their TouchNet (Pay My Bill) password if they are unable to log in.
NOTE: The following steps can only be performed if a student has added a parent/guardian as an authorized user in TouchNet. Click
here for more information about using TouchNet.
Steps
- Navigate to https://secure.touchnet.net/C20934_tsa/web/login.jsp.
- After arriving at the screen below, click “Authorized User”.
- Enter your email, then click on the red “Forgot Password” button.
- You will then receive an email with a temporary password to log in.
- Enter your email and the temporary password to log in.
- Create a new password and ensure the following requirements are met to reset your password. Click Continue.
- You should now be signed in and can view the student's billing information.
More Help
If you need further assistance with TouchNet or have any questions regarding your bill, please reach out to the Office of Student Accounts Receivable. Feel free to email studentar@lasalle.edu, call 215-951-1055 or visit Suite 107 of the Lawrence Administration Center.