How To Create a Passkey for the Microsoft Authenticator App

Add Passkey MFA to your Microsoft Authenticator App (To be completed on your iPhone or Android).

Open the Microsoft Authenticator App on your phone, tap the Right-Facing Arrow next to your La Salle account, tap Create a passkey on the account details screen, tap Sign in on the Let’s create your passkey screen, then tap Yes on the Approve sign in request screen.

Steps to Create a Passkey

You will see screens displaying Checking organizational policies… When the Passkey created screen appears, tap Continue.

Passkey Creation Process

To see information about your new passkey, tap the Right-Facing Arrow next to your La Salle account in the Authenticator App, then tap the Right-Facing Arrow next to Passkey the account details screen.

Viewing Passkey Details

Using Your Passkey to Sign In to Your Phone’s Apps and Services.

Your passkey provides a convenient alternative to typing your email address and password with many of the La Salle Apps and Services on your phone. The sign in process varies, but you should see one or more the screens below. Tap the indicated options to sign in with your passkey.

Passkey Sign In Options for Mobile Apps

When the Sign in window opens, tap Use Passkey to confirm passkey authentication. Then use your Face ID, Fingerprint ID or your phone’s PIN to unlock your passkey and sign in to the App or Service.

Unlock Passkey with Face ID, Touch ID or PIN

A few App vendors are still developing support for passkeys. If you cannot sign in to an App or Service with your passkey, tap Sign in another way, type your email address and password and open the Microsoft Authenticator App when the Approve sign in request screen appears and displays its two-digit number.

Number Matching for Mobile Apps That Do Not Support Passkeys

Using Your Passkey to Sign In to Apps and Services on a Windows or Macintosh Computer.

The passkey stored on your Apple or Android smart phone also provides a convenient alternative to typing your email address and password for many of the La Salle services available on lab and classroom computers and on your personal laptop. The sign in process varies, but you should see one or more the screens below. Tap the indicated options to sign in with your passkey.

Passkey Sign In Options for Computer Applications

Next, click on the iPhone, iPad or Android device option on the computer display.

Select Phone-Based Passkey

If you see a Bluetooth is off dialog box on the computer, click the Turn on Bluetooth button.

Bluetooth Status Warning

Open the camera app on your Apple or Android smart phone and scan the QR code on the computer’s display.

Apple and Android Camera App Icons

Your phone will confirm that the QR code is valid by displaying Sign in with a passkey on iPhones and Use passkey on Androids. If you see this confirmation, tap Sign-in with a passkey or Use passkey.

Scan and Confirmation of Passkey QR Codes

Warning: If your phone indicates that the QR code opens a website, downloads software,
 or has any purpose other than a passkey request
DO NOT authorize the activity.

You will see a Connecting or a Connecting to your device message while your phone connects to the computer with Bluetooth. When the Sign In screen appears on your iPhone or the Use this passkey screen appears on your Android phone, tap Use Passkey or Continue.

Confirm Use of Passkey for Authentication

When the second Sign In prompt appears on your iPhone or the Use your screen lock prompt appears on your Android, use your Face ID, Fingerprint ID or your phone’s PIN to unlock your passkey and sign in to the App or Service on the computer.

Face ID, Touch ID or PIN to Unlock Passkey

When the Stay signed in? screen appears, click Yes and close your phone’s camera app.

Stay Signed In Options and Reminder to Close Camera App

Phone-to-computer passkey authentication occasionally fails because of delays in processing QR codes or because of Bluetooth communication issues. Generally, passkey authentication will succeed if you Try again. If the error persists, click Cancel and Use my password.

Passkey Authentication Error and Switch to Password Authentication
A small number of software vendors do not yet support passkey authentication. If you see an AADSTS75011 error, you need to switch to password authentication.

Application Does Not Support Passkeys Error and Switch to Passwords