Popular Services

Assistance or advice that is not found in any available service the service catalog


Reset your LUNA password


The University loans out laptops to faculty, staff, and students as needed.


Reference information about or report issues with printing and Papercut


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Assistance with shared outlook mailboxes


Request assistance with an account issue or another account-related matter.


Diagnosis and repair of University desktop computers


Report issues with the wireless networks


Outlook distribution lists for quickly emailing a group of users at once.


Report an issue with the mylasalle Portal or Tools


Request temporary access to a deactivated student email account


Request assistance or training with a web application.


Installed A/V equipment is not functioning properly in a university classroom, conference room, or lab or for general questions about how to operate equipment.


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Installation or removal of software on La Salle devices


IT collects and disposes of older equipment on campus.


Includes troubleshooting of software applications, web browsers, etc.


Diagnosis and repair of University laptop computers and tablets


Request report/data related to La Salle.


Request for the storage capacity of a shared folder on the H: drive to be expanded.