Popular Services

Assistance or advice that is not found in any available service the service catalog

Reference information about or report issues with printing and Papercut

Installation or removal of software on La Salle devices

Reset your LUNA password

Login to access more services.

Includes troubleshooting of software applications, web browsers, etc.

Outlook, Word, Excel, OneDrive, etc.

Report issues with Zoom softphone on your computer

Request assistance with an account issue or another account-related matter.

The University loans out laptops to faculty, staff, and students as needed.

IT provides wireless connectivity in most areas of the campus

IT collects and disposes of older equipment on campus.

Complete this form to request IT to work on a project.

Diagnosis and repair of University desktop computers

Request non-permanent access to a deactivated student email account

Report an Outage

Report an issue with the mylasalle Portal or Tools

Diagnosis and repair of University laptop computers and tablets

Feature requests for applications currently in use

Assistance with shared outlook mailboxes

Issue with ethernet/physical connection to the network

Report issues with login authentication Single Sign-On (SSO)

Request assistance or training with a web application (ex. Qualtrics)

Any ticket regarding Equipment Retrieval