Popular Services

Assistance or advice that is not found in any available service the service catalog

Reference information about or report issues with printing and Papercut

Assistance with shared outlook mailboxes

Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.

Request assistance with a survey requiring university participation, information, or distribution.

Request assistance with an account issue or another account-related matter.

Diagnosis and repair of University desktop computers

Login to access more services.

Outlook, Word, Excel, OneDrive, etc.

Raise concern(s) with Web Application function

Report issues with Zoom softphone

Request assistance with issues related to survey tools, accounts, ownership, permissions or individual/multiple surveys.

The University loans out laptops to faculty, staff, and students as needed.

Report an Outage

Request assistance or training with a web application.

Assistance with Multi-Factor Authentication

Installation or removal of software on La Salle devices

Request university data or reports from Institutional Research.

Includes troubleshooting of software applications, web browsers, etc.

Re-direct to University Marketing & Communications via https://www.lasalle.edu/brand/submit-a-project-...

Any ticket regarding Equipment Retrieval