Popular Services

Assistance or advice that is not found in any available service the service catalog


Reference information about or report issues with printing and Papercut


Report issues with the wireless networks


Reset your LUNA password


Login to access more services.


The University loans out laptops to faculty, staff, and students as needed.


Installation or removal of software on La Salle devices


Issue with ethernet/physical connection to the network


Installed A/V equipment is not functioning properly in a university classroom, conference room, or lab or for general questions about how to operate equipment.


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Request assistance with an account issue or another account-related matter.


Report an issue with the mylasalle Portal or Tools


Diagnosis and repair of University desktop computers


Outlook distribution lists for quickly emailing a group of users at once.


Includes troubleshooting of software applications, web browsers, etc.


Diagnosis and repair of University laptop computers and tablets


Assistance with shared outlook mailboxes


MFA

Assistance with Multi-Factor Authentication


Request assistance or training with a web application.


Report issues with Zoom softphone


Request assistance with Issues regarding zoom meetings or accounts that do not pertain to other services offered.