Popular Services

Reference information about or report issues with printing and Papercut


Report issues with the wireless networks


Assistance or advice that is not found in any available service the service catalog


Reset your LUNA password


Login to access more services.


Request assistance with an account issue or another account-related matter.


MFA

Assistance with Multi-Factor Authentication


Includes troubleshooting of software applications, web browsers, etc.


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Report issues with Zoom softphone


Assistance with shared outlook mailboxes


Installation or removal of software on La Salle devices


Report issues with login authentication Single Sign-On (SSO)


Diagnosis and repair of University laptop computers and tablets


Diagnosis and repair of University desktop computers


Issue with ethernet/physical connection to the network


Request assistance or training with a web application.


Complete this form to request IT to work on a project.


Assistance with mobile devices connecting to the network, setting up mobile-email, or general inquiries.


Things pertaining to Microsoft Teams


Installed A/V equipment is not functioning properly in a university classroom, conference room, or lab or for general questions about how to operate equipment.


Report an issue or suggestion.