Popular Services

IT provides wireless connectivity in most areas of the campus


Assistance or advice that is not found in any available service the service catalog


Reference information about or report issues with printing and Papercut


The University loans out laptops to faculty, staff, and students as needed.


Request assistance with an account issue or another account-related matter.


Issue with ethernet/physical connection to the network


Reset your LUNA password


Installation or removal of software on La Salle devices


Diagnosis and repair of University desktop computers


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Login to access more services.


Assistance with shared outlook mailboxes


Report an issue with the mylasalle Portal or Tools


Raise concern(s) with Web Application function


Request non-permanent access to a deactivated student email account


MFA

Assistance with Multi-Factor Authentication


Request assistance or training with a web application (ex. Qualtrics)


Diagnosis and repair of University laptop computers and tablets


Any ticket regarding Equipment Retrieval


Includes troubleshooting of software applications, web browsers, etc.


Report any barriers in accessing, viewing, or navigating the La Salle University website or other applications.


Assistance with mobile devices connecting to the network, setting up mobile-email, or general inquiries.


Report issues with login authentication Single Sign-On (SSO)