Popular Services

Assistance or advice that is not found in any available service the service catalog


Reference information about or report issues with printing and Papercut


Report issues with the wireless networks


Reset your LUNA password


Request assistance with an account issue or another account-related matter.


Login to access more services.


Installation or removal of software on La Salle devices


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


The University loans out laptops to faculty, staff, and students as needed.


Installed A/V equipment is not functioning properly in a university classroom, conference room, or lab or for general questions about how to operate equipment.


Diagnosis and repair of University laptop computers and tablets


Report an issue with the mylasalle Portal or Tools


Diagnosis and repair of University desktop computers


Request assistance with course evaluations


Report issues with Zoom softphone


MFA

Assistance with Multi-Factor Authentication


Request assistance or training with a web application.


Outlook distribution lists for quickly emailing a group of users at once.


Issue with ethernet/physical connection to the network


Request for information from a survey, or request to participate and/or distribute a survey.


Zoom office phones are provided by IT for Faculty/Staff use


Best practices to detect and report phishing and spam.


begin the onboarding process for a new employee