Popular Services

Reference information about or report issues with printing and Papercut


Assistance or advice that is not found in any available service the service catalog


Reset your LUNA password


Request assistance with an account issue or another account-related matter.


IT provides wireless connectivity in most areas of the campus


Diagnosis and repair of University laptop computers and tablets


Issue with ethernet/physical connection to the network


Request assistance or training with a web application (ex. Qualtrics)


Assistance with shared outlook mailboxes


The University loans out laptops to faculty, staff, and students as needed.


Request non-permanent access to a deactivated student email account


MFA

Assistance with Multi-Factor Authentication


Installation or removal of software on La Salle devices


Includes troubleshooting of software applications, web browsers, etc.


Information regarding adding money to your print balance and Student & Accounts Receivable receipt submission.


Report any barriers in accessing, viewing, or navigating the La Salle University website or other applications.


Assistance with mobile devices connecting to the network, setting up mobile-email, or general inquiries.


Request assistance with swipe access to on campus facilities.


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Diagnosis and repair of University desktop computers


Zoom office phones are provided by IT for Faculty/Staff use


Report an issue or suggestion.


Report issues with login authentication Single Sign-On (SSO)