Popular Services

Reference information about or report issues with printing and Papercut

Assistance or advice that is not found in any available service the service catalog

Reset your LUNA password

Installation or removal of software on La Salle devices

Request assistance with an account issue or another account-related matter.

IT provides wireless connectivity in most areas of the campus

Includes troubleshooting of software applications, web browsers, etc.

Outlook, Word, Excel, OneDrive, etc.

Diagnosis and repair of University laptop computers and tablets

Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.

Diagnosis and repair of University desktop computers

Assistance with Multi-Factor Authentication

Assistance with shared outlook mailboxes

Information regarding adding money to your print balance and Student & Accounts Receivable receipt submission.

The University loans out laptops to faculty, staff, and students as needed.

Best practices to detect and report phishing and spam.

Report any barriers in accessing, viewing, or navigating the La Salle University website or other applications.

Request assistance or training with a web application (ex. Qualtrics)

Report issues with Zoom softphone on your computer

Login to access more services.

Issue with ethernet/physical connection to the network

Report issues with login authentication Single Sign-On (SSO)

Outlook distribution lists for quickly emailing a group of users at once.