Popular Services

Assistance or advice that is not found in any available service the service catalog


Reference information about or report issues with printing and Papercut


Reset your LUNA password


Report issues with the wireless networks


Request assistance with an account issue or another account-related matter.


Login to access more services.


Installation or removal of software on La Salle devices


Request assistance with course evaluations


The University loans out laptops to faculty, staff, and students as needed.


Report an issue with the mylasalle Portal or Tools


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Installed A/V equipment is not functioning properly in a university classroom, conference room, or lab or for general questions about how to operate equipment.


Report issues with Zoom softphone


Diagnosis and repair of University desktop computers


MFA

Assistance with Multi-Factor Authentication


Request assistance or training with a web application.


Outlook distribution lists for quickly emailing a group of users at once.


Diagnosis and repair of University laptop computers and tablets


begin the onboarding process for a new employee


Zoom office phones are provided by IT for Faculty/Staff use


Request for the storage capacity of a shared folder on the H: drive to be expanded.


Assistance with shared outlook mailboxes