Popular Services

Assistance or advice that is not found in any available service the service catalog


Reference information about or report issues with printing and Papercut


Reset your LUNA password


Request assistance with an account issue or another account-related matter.


Diagnosis and repair of University desktop computers


Report issues with the wireless networks


Assistance with shared outlook mailboxes


Report an issue with the mylasalle Portal or Tools


Request temporary access to a deactivated student email account


The University loans out laptops to faculty, staff, and students as needed.


Installed A/V equipment is not functioning properly in a university classroom, conference room, or lab or for general questions about how to operate equipment.


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Report issues with Zoom softphone


Login to access more services.


Complete this form to request IT to work on a project.


Installation or removal of software on La Salle devices


Request assistance or training with a web application.


Includes troubleshooting of software applications, web browsers, etc.


Outlook distribution lists for quickly emailing a group of users at once.


Request for the storage capacity of a shared folder on the H: drive to be expanded.


MFA

Assistance with Multi-Factor Authentication