Popular Services

Assistance or advice that is not found in any available service the service catalog

Reference information about or report issues with printing and Papercut

Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.

Login to access more services.

Request assistance with an account issue or another account-related matter.

Assistance with shared outlook mailboxes

Report issues with the wireless networks

Outlook, Word, Excel, OneDrive, etc.

Raise concern(s) with Web Application function

Any ticket regarding Equipment Retrieval

The University loans out laptops to faculty, staff, and students as needed.

Reset your LUNA password

Diagnosis and repair of University desktop computers

Assistance with Multi-Factor Authentication

Report an Outage

Request assistance or training with a web application.

Installation or removal of software on La Salle devices

Request assistance with Issues regarding zoom meetings or accounts that do not pertain to other services offered.

Report issues with Zoom softphone

Zoom office phones are provided by IT for Faculty/Staff use