Popular Services

Assistance or advice that is not found in any available service the service catalog


Reference information about or report issues with printing and Papercut


The University loans out laptops to faculty, staff, and students as needed.


Request assistance with a survey requiring university participation, information, or distribution.


Reset your LUNA password


Assistance with shared outlook mailboxes


Request assistance with an account issue or another account-related matter.


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Report issues with Zoom softphone


Request university data or reports from Institutional Research.


Outlook distribution lists for quickly emailing a group of users at once.


Diagnosis and repair of University laptop computers and tablets


Diagnosis and repair of University desktop computers


Report issues with the wireless networks


Request assistance or training with a web application.


MFA

Assistance with Multi-Factor Authentication


Installation or removal of software on La Salle devices


IT collects and disposes of older equipment on campus.


Includes troubleshooting of software applications, web browsers, etc.


Any ticket regarding Equipment Retrieval