Popular Services

Reference information about or report issues with printing and Papercut


Assistance or advice that is not found in any available service the service catalog


Request assistance with an account issue or another account-related matter.


Installation or removal of software on La Salle devices


Reset your LUNA password


IT provides wireless connectivity in most areas of the campus


Diagnosis and repair of University laptop computers and tablets


Includes troubleshooting of software applications, web browsers, etc.


Assistance with shared outlook mailboxes


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


The University loans out laptops to faculty, staff, and students as needed.


Diagnosis and repair of University desktop computers


Information regarding adding money to your print balance and Student & Accounts Receivable receipt submission.


Issue with ethernet/physical connection to the network


Request assistance or training with a web application (ex. Qualtrics)


Request non-permanent access to a deactivated student email account


Report issues with Zoom softphone on your computer


Report any barriers in accessing, viewing, or navigating the La Salle University website or other applications.


Report an issue with the mylasalle Portal or Tools


Any ticket regarding Equipment Retrieval


Report an issue or suggestion.


Feature requests for applications currently in use


Zoom office phones are provided by IT for Faculty/Staff use


Assistance with mobile devices connecting to the network, setting up mobile-email, or general inquiries.