Popular Services

Reference information about or report issues with printing and Papercut


Assistance or advice that is not found in any available service the service catalog


Diagnosis and repair of University desktop computers


MFA

Assistance with Multi-Factor Authentication


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Reset your LUNA password


Installed A/V equipment is not functioning properly in a university classroom, conference room, or lab or for general questions about how to operate equipment.


Report issues with Zoom softphone


Assistance with shared outlook mailboxes


Report an issue with the mylasalle Portal or Tools


Request assistance with an account issue or another account-related matter.


Report issues with the wireless networks


Request non-permanent access to a deactivated student email account


Request assistance or training with a web application.


The University loans out laptops to faculty, staff, and students as needed.


Request for information from a survey, or request to participate and/or distribute a survey.


Any ticket regarding Equipment Retrieval


Best practices to detect and report phishing and spam.


Report any barriers in accessing, viewing, or navigating the La Salle University website or other applications.


Installation or removal of software on La Salle devices