Popular Services

Assistance or advice that is not found in any available service the service catalog


Reset your LUNA password


Reference information about or report issues with printing and Papercut


Request assistance with an account issue or another account-related matter.


MFA

Assistance with Multi-Factor Authentication


Assistance with shared outlook mailboxes


Login to access more services.


Outlook distribution lists for quickly emailing a group of users at once.


IT provides wireless connectivity in most areas of the campus


Includes troubleshooting of software applications, web browsers, etc.


Request assistance or training with a web application (ex. Qualtrics)


Request non-permanent access to a deactivated student email account


The University loans out laptops to faculty, staff, and students as needed.


Report an issue or suggestion.


Report issues with Zoom softphone


Questions or requests for Institutional Research.


Information regarding adding money to your print balance and Student & Accounts Receivable receipt submission.


Feature requests for applications currently in use


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Support for Slate in managed by Enrollment.


Request assistance with course evaluations


Request for information from a survey, or request to participate and/or distribute a survey.


Zoom office phones are provided by IT for Faculty/Staff use