Popular Services

Assistance or advice that is not found in any available service the service catalog


Reference information about or report issues with printing and Papercut


Report issues with the wireless networks


Reset your LUNA password


Installed A/V equipment is not functioning properly in a university classroom, conference room, or lab or for general questions about how to operate equipment.


Diagnosis and repair of University desktop computers


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The University loans out laptops to faculty, staff, and students as needed.


Issue with ethernet/physical connection to the network


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Request assistance with an account issue or another account-related matter.


Report issues with Zoom softphone


Installation or removal of software on La Salle devices


Includes troubleshooting of software applications, web browsers, etc.


Assistance with shared outlook mailboxes


Diagnosis and repair of University laptop computers and tablets


MFA

Assistance with Multi-Factor Authentication


Request assistance or training with a web application.


Outlook distribution lists for quickly emailing a group of users at once.


Request for the storage capacity of a shared folder on the H: drive to be expanded.


Request for information from a survey, or request to participate and/or distribute a survey.