Popular Services

Reference information about or report issues with printing and Papercut

Assistance or advice that is not found in any available service the service catalog

Report issues with the wireless networks

Reset your LUNA password

The University loans out laptops to faculty, staff, and students as needed.

Outlook, Word, Excel, OneDrive, etc.

Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.

Assistance with shared outlook mailboxes

Assistance with Multi-Factor Authentication

Installed A/V equipment is not functioning properly in a university classroom, conference room, or lab or for general questions about how to operate equipment.

Complete this form to request IT to work on a project.

Login to access more services.

Report an issue with the mylasalle Portal or Tools

Request assistance with an account issue or another account-related matter.

Request assistance or training with a web application (ex. Qualtrics)

Report any barriers in accessing, viewing, or navigating the La Salle University website or other applications.

Diagnosis and repair of University laptop computers and tablets

Support for Slate in managed by Enrollment.

Request assistance with Issues regarding zoom meetings or accounts that do not pertain to other services offered.

Re-direct to University Marketing & Communications via https://www.lasalle.edu/brand/submit-a-project-...

Virus and Malware Support and Removal

IT collects and disposes of older equipment on campus.