Popular Services

Reference information about or report issues with printing and Papercut


Assistance or advice that is not found in any available service the service catalog


Reset your LUNA password


Report issues with the wireless networks


Installed A/V equipment is not functioning properly in a university classroom, conference room, or lab or for general questions about how to operate equipment.


Diagnosis and repair of University desktop computers


The University loans out laptops to faculty, staff, and students as needed.


Assistance with shared outlook mailboxes


Request assistance with an account issue or another account-related matter.


Report issues with Zoom softphone


Issue with ethernet/physical connection to the network


Login to access more services.


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Support for Slate in managed by Enrollment.


MFA

Assistance with Multi-Factor Authentication


Includes troubleshooting of software applications, web browsers, etc.


Installation or removal of software on La Salle devices


Complete this form to request IT to work on a project.


Report any barriers in accessing, viewing, or navigating the La Salle University website or other applications.


Request for information from a survey, or request to participate and/or distribute a survey.


Request assistance with Issues regarding zoom meetings or accounts that do not pertain to other services offered.