Popular Services

Reference information about or report issues with printing and Papercut


Assistance or advice that is not found in any available service the service catalog


Reset your LUNA password


Diagnosis and repair of University desktop computers


Installed A/V equipment is not functioning properly in a university classroom, conference room, or lab or for general questions about how to operate equipment.


Request assistance with an account issue or another account-related matter.


Report issues with Zoom softphone


The University loans out laptops to faculty, staff, and students as needed.


Assistance with shared outlook mailboxes


Report issues with the wireless networks


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Support for Slate in managed by Enrollment.


Complete this form to request IT to work on a project.


MFA

Assistance with Multi-Factor Authentication


Login to access more services.


Request for the storage capacity of a shared folder on the H: drive to be expanded.


Includes troubleshooting of software applications, web browsers, etc.


Report any barriers in accessing, viewing, or navigating the La Salle University website or other applications.


IT collects and disposes of older equipment on campus.


Installation or removal of software on La Salle devices


Request assistance with Issues regarding zoom meetings or accounts that do not pertain to other services offered.


Request for information from a survey, or request to participate and/or distribute a survey.