Popular Services

Reference information about or report issues with printing and Papercut


Assistance or advice that is not found in any available service the service catalog


Report issues with the wireless networks


Report issues with Zoom softphone


Installed A/V equipment is not functioning properly in a university classroom, conference room, or lab or for general questions about how to operate equipment.


Outlook distribution lists for quickly emailing a group of users at once.


Includes troubleshooting of software applications, web browsers, etc.


Installation or removal of software on La Salle devices


Assistance with shared outlook mailboxes


Reset your LUNA password


Request assistance with an account issue or another account-related matter.


Report an issue with the mylasalle Portal or Tools


Request temporary access to a deactivated student email account


MFA

Assistance with Multi-Factor Authentication


Report an issue or suggestion.


Report issues with login authentication Single Sign-On (SSO)


Complete this form to request IT to work on a project.


Request assistance or training with a web application.


Diagnosis and repair of University laptop computers and tablets


Request for the storage capacity of a shared folder on the H: drive to be expanded.


Zoom office phones are provided by IT for Faculty/Staff use