Popular Services

Reset your LUNA password


Assistance or advice that is not found in any available service the service catalog


Reference information about or report issues with printing and Papercut


Request assistance with an account issue or another account-related matter.


MFA

Assistance with Multi-Factor Authentication


IT provides wireless connectivity in most areas of the campus


Installation or removal of software on La Salle devices


Login to access more services.


Request assistance or training with a web application (ex. Qualtrics)


Includes troubleshooting of software applications, web browsers, etc.


Request non-permanent access to a deactivated student email account


Report issues with Zoom softphone


Report an issue or suggestion.


Outlook distribution lists for quickly emailing a group of users at once.


Assistance with shared outlook mailboxes


Questions or requests for Institutional Research.


Request for information from a survey, or request to participate and/or distribute a survey.


Information regarding adding money to your print balance and Student & Accounts Receivable receipt submission.


Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.


Request assistance with course evaluations


Best practices to detect and report phishing and spam.


Zoom office phones are provided by IT for Faculty/Staff use


Installed A/V equipment is not functioning properly in a university classroom, conference room, or lab or for general questions about how to operate equipment.