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    Services or Offerings?
    Access Additional Services - Login
    1. Services
    2. None
    Login to access more services.
    Account Issues/Other
    1. Services
    2. Accounts & Access
    3. Login Help
    Request assistance with an account issue or another account-related matter.
    Add to your print balance
    1. Services
    2. Computers, Devices, & Printing
    3. Printer Support
    Information regarding adding money to your print balance and Student & Accounts Receivable receipt submission.
    Application Assistance
    1. Services
    2. Software & Applications
    3. Web Applications
    Request assistance or training with a web application (ex. Qualtrics)
    Bug Reporting/Troubleshooting
    1. Services
    2. Software & Applications
    3. Web Applications
    Raise concern(s) with Web Application function
    Change Request
    1. Services
    2. Software & Applications
    3. Web Applications
    Feature requests for applications currently in use
    Course Evaluations
    1. Services
    2. Software & Applications
    3. Web Applications
    Request assistance with course evaluations
    DegreeWorks Technical Issue
    1. Services
    2. Software & Applications
    Departure
    1. Services
    2. Accounts & Access
    3. Employee Onboarding/Departure
    begin the offboarding process for an employee that is departing the University.
    Desktop Repair
    1. Services
    2. Computers, Devices, & Printing
    3. Computer Hardware Repair
    Diagnosis and repair of University desktop computers
    Distribution lists
    1. Services
    2. Email, Collaboration & Video Conferencing
    Outlook distribution lists for quickly emailing a group of users at once.
    Equipment Disposal
    1. Services
    2. Computers, Devices, & Printing
    IT collects and disposes of older equipment on campus.
    Equipment Retrieval
    1. Services
    2. Computers, Devices, & Printing
    3. Computer Hardware Repair
    Any ticket regarding Equipment Retrieval
    General Issue
    1. Services
    2. Email, Collaboration & Video Conferencing
    3. Zoom
    Request assistance with Issues regarding zoom meetings or accounts that do not pertain to other services offered.
    General IT Support or Inquiry
    1. Services
    2. General IT Requests
    Assistance or advice that is not found in any available service the service catalog