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The University loans out laptops to faculty, staff, and students as needed.


Report any barriers in accessing, viewing, or navigating the La Salle University website or other applications.


Best practices to detect and report phishing and spam.


Virus and Malware Support and Removal


Assistance with mobile devices connecting to the network, setting up mobile-email, or general inquiries.


Reference information about or report issues with printing and Papercut


Request non-permanent access to a deactivated student email account


Assistance with shared outlook mailboxes


Report issues with Zoom softphone on your computer


Raise concern(s) with Web Application function


Reset your LUNA password


Diagnosis and repair of University desktop computers


Feature requests for applications currently in use


Request for the storage capacity of a shared folder on the H: drive to be expanded.


Diagnosis and repair of University laptop computers and tablets


Includes troubleshooting of software applications, web browsers, etc.


Assistance or advice that is not found in any available service the service catalog


Request assistance with Issues regarding zoom meetings or accounts that do not pertain to other services offered.


IT provides wireless connectivity in most areas of the campus


Request assistance or training with a web application (ex. Qualtrics)


Information regarding adding money to your print balance and Student & Accounts Receivable receipt submission.