Popular Services

Reference information about or report issues with printing and Papercut

Assistance or advice that is not found in any available service the service catalog

Installation or removal of software on La Salle devices

Request assistance with an account issue or another account-related matter.

Reset your LUNA password

Outlook, Word, Excel, OneDrive, etc.

Diagnosis and repair of University laptop computers and tablets

IT provides wireless connectivity in most areas of the campus

Includes troubleshooting of software applications, web browsers, etc.

The University loans out laptops to faculty, staff, and students as needed.

Assistance with shared outlook mailboxes

Request devices such as laptops, desktops, monitors, docking stations, keyboards, and mice.

Request assistance or training with a web application (ex. Qualtrics)

Report any barriers in accessing, viewing, or navigating the La Salle University website or other applications.

Issue with ethernet/physical connection to the network

Information regarding adding money to your print balance and Student & Accounts Receivable receipt submission.

Diagnosis and repair of University desktop computers

Request non-permanent access to a deactivated student email account

Assistance with Multi-Factor Authentication

Report issues with Zoom softphone on your computer

Report an issue or suggestion.

Any ticket regarding Equipment Retrieval

Report an issue with the mylasalle Portal or Tools

Report issues with login authentication Single Sign-On (SSO)

Feature requests for applications currently in use